Heidi Machen of San Francisco, who practices employment, government regulatory, contract and landlord-tenant law, has had slow-pay clients. But she also has “a tenacious assistant who is a very effective collector,” she says.
“I usually don’t have trouble,” Machen says. “I regard the client as a business partner, and I explain this, saying ‘I’ll do my part, and I expect you to do your part, which includes timely payment of my bill.’ ”
Aug 1, 2017 12:55 AM CDT
![](https://abajournal.com/images/mag_images/0817BOL-HeidiMachen.jpg
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Heidi Machen: “I regard the client as a business partner, and I explain this, saying ‘I’ll do my part, and I expect you to do your part, which includes timely payment of my bill.’”
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