How to ethically respond to negative reviews from clients

Attorneys who receive negative online reviews may feel compelled to respond, especially if the reviews are unfair or inaccurate. Formal and informal ethics opinions issued throughout the country consistently agree that attorneys are permitted to respond to negative reviews. But how it’s done is a matter of ethics and professionalism.

Jun 1, 2020 12:45 AM CDT

‘Good English’ always has been a path to the legal profession

Should schoolchildren be taught standard English grammar? The traditional view, of course, is yes. The contrary position is we shouldn’t insist people learn standard written English. Instead, we should teach everyone to be tolerant of regional and class dialects—not just accents but dialects.

Jun 1, 2020 12:40 AM CDT

Let’s mend our profession by exploring the mental and the physical

Our profession is making great strides to commit to lawyer well-being initiatives. Yet some law office managers and junior attorneys wonder how to realistically approach matters of mental, physical and emotional health while balancing real expectations.

Apr 1, 2020 1:20 AM CDT

If you’re a lawyer who’s not writing and editing like a pro, get to work

“In my office, colleagues are evaluated on the worth of their edits: Everyone is expected to make the types of edits that professionals at the copy desks of major magazines would make. The idea is that the final product should sing,” says Bryan A. Garner, president of LawProse Inc.

Apr 1, 2020 1:10 AM CDT

Disbarred attorneys trying to get their licenses back face an uphill battle

It’s often said the ability to practice law is a privilege, not a right. It’s difficult enough to obtain a law license, and losing one can be devastating both personally and professionally. Attorneys who face the ignominy of disbarment and later seek reinstatement face high hurdles that are sometimes insurmountable.

Apr 1, 2020 1:00 AM CDT

Films that become Hollywood blockbusters reveal popular skepticism about the rule of law

Pictures are worth more than a thousand words—especially when sequenced into moving pictures. Our imaginations are fueled by the consumption of high-octane visual stories. The American cinema is, in the words of film historian Robert Ray, “one of the most potent ideological tools ever constructed.”

Feb 1, 2020 12:50 AM CST

Legal writers can learn a lot from these unparalleled unpublished opinions

In Bryan A. Garner’s view, Judge Thomas M. Reavley of the 5th U.S. Circuit Court of Appeals shows us how to spend more time thinking and less time writing.

Feb 1, 2020 12:45 AM CST

Is it time to reevaluate the standard for legal malpractice in criminal cases?

Feb 1, 2020 12:40 AM CST

We can be smart, ambitious and accomplished members of the legal profession without being jerks

We lament a decline in civility. We reaccentuate standards of professionalism. But when do we teach junior attorneys how to mentally and physically recalibrate in a bullying moment, and if, when and how to substantively respond to the offender?

Nov 1, 2019 1:50 AM CDT

The ethics argument for promoting equality in the profession

Recognizing a lawyer’s ethical obligation to promote diversity bridges the gap between the moral case for diversity and the business case for diversity. It invokes shared values and professional responsibility. To establish that, we have the obligation and the agency to pursue liberty and justice for all, within and outside our practices.

Nov 1, 2019 1:40 AM CDT

Are you harnessing your millennial power?

Millennials are the largest generation in the U.S. labor force, so boomer and Generation X workers had better learn how to effectively integrate them into their businesses. And that is especially important for law firms. The power of millennial lawyers is huge—by virtue of numbers alone.

Sep 1, 2019 1:10 AM CDT

The gentle art of impeaching adversaries

The best way to damage an adversary’s positions when responding is to quote that person’s own words back to the judge or jury and then to demonstrate how inaccurate they were.

Sep 1, 2019 1:00 AM CDT

Lawyer speech triggers both civility and constitutional concerns

As jurisdictions nationwide put an emphasis on lawyer civility, it’s important for attorneys to understand proscribed behavior that can run afoul of ethics rules and trigger sanctions.

Sep 1, 2019 12:50 AM CDT