Communication. Do we sometimes get it wrong with clients—or otherwise? I learned a valuable lesson early on in my legal career while still an articling student. My boss and good mentor, Hank, invited me to lunch. After the meal, I ordered a cup of tea. As I like it a certain strength, I said to the waiter, one Jean Pierre, “Bag out, please.”
Apr 12, 2022 8:40 AM CDT