Rare is the client who looks to litigators, alternative dispute resolution specialists or even corporate counsel as the “go to” persons for providing services that will prevent disputes. Most attorneys serve their clients by representing them in disputes that are already or soon to be underway, with a focus on billable negotiation, mediation, arbitration or litigation representation. When it comes to employee and manager education, skills training and systemic dispute prevention, business leaders look not to their attorney advocates but to a potpourri of human relations consultants, trainers and behavioral science experts.
Mar 21, 2023 10:14 AM CDT
