The topic of alternative billing keeps coming up as the antidote to the oft-vilified billable hour. But when we’ve tried to pin down law firm leaders and chief legal officers to ask them if they’re using alternative billing and how, we get silence or lots of excuses and finger pointing to explain why they aren’t opting for billable hour alternatives.
This made us wonder who is actually using alternative billing. For those who are using it, how’s it working out? For those who aren’t, why not?