“Know where the bathrooms are. You’re a litigator, which means you will be going to court. Chances are you will have a client with you. Your client will ask you where in the courthouse the bathroom is located. If you don’t know, the client will assume you don’t practice in that court and will never hire you again. However, if you say it’s down the hall and to the right, your client will know that you know your way around. That means more business.”
Lee Mendelson
Mendelson Law Firm
Bridgehampton, New York
Attribution: Illustration from Shutterstock.com