Law firm marketing goes hand in hand with technology, consultant says

Ari Kaplan spoke with Deborah Farone, a law firm marketing adviser who served as the chief marketing officer for Cravath, Swaine & Moore and Debevoise & Plimpton. She is the author of the new book Best Practices in Law Firm Business Development and Marketing
(Practising Law Institute), which is based on more than 60 interviews with law firm leaders and marketers, general counsels and innovators in the profession.

Mar 22, 2019 7:00 AM CDT

Ask Daliah: 5 reasons why I love being a lawyer

This morning, I woke up extra early to prepare for a complicated hearing in federal court. After court, I returned to my desk to deal with a barrage of emails and voicemail from hostile opposing counsel. By 2 p.m., I felt especially tired, frustrated, and depleted. As I was laying my head down on my desk, I received an unexpected visit from a client who was "in the neighborhood." He brought me two bottles of wine and personally thanked me for everything we have done for him this past year. Shortly after he left, the mail came in. I opened two handwritten thank-you notes from other clients.

Dec 21, 2017 9:00 AM CST

Ethics opinions have to reflect the present and future—not the past

One of the most enduring purposes behind the ABA Model Rules of Professional Conduct and corresponding state ethics standards is to protect clients and the public from “overreaching, overcharging, underrepresentation…

Dec 1, 2017 1:00 AM CST

Ask Daliah: 5 ways to wish clients happy holidays (without the clutter of cards)

Dear Daliah: What is your opinion on mailing out greeting cards to clients for the holidays?

Nov 16, 2017 7:30 AM CST

Start financial protection before opening your law firm

Here are a handful of insurance tools you should consider heavily when starting your firm. Some are necessary at your firm’s inception, while others should simply remain on your mind and be explored further as your firm evolves.

Nov 1, 2017 1:00 AM CDT

Ask Daliah: Stand tall in your use of body language

Dear Daliah: You’re only 5-foot-2? You seem … taller.

Dear Reader: It’s a question I get quite often and one that I thought would be a great segue for this month's article.

Oct 19, 2017 8:30 AM CDT

Practical cybersecurity for law firms: How to batten down the hatches

How do you protect your law firm from ransomware, malware and other cyberthreats? The costs of ransoms have significantly gone up from a few hundred dollars to the $1,000-plus range for the decryption key to unlock the affected files.

Oct 1, 2017 2:20 AM CDT

Ask Daliah: Opening your law office to open spaces

Dear Daliah: What is the best way to set up a 21st century office?

Sep 21, 2017 8:00 AM CDT

21st Century Law Firm: Ask Daliah

Attorney Daliah Saper has been answering readers’ questions online about building a 21st-century law firm. This augmented version of her column looks at time—timekeeping and time-saving.

Dear…

Sep 1, 2017 1:30 AM CDT